By Need – Digital EQ

Test Digital Touchpoints for Deeper Consumer Insights

Drive Online Conversions by leveraging Emotion Insights

Emotion Insights for Digital Touchpoints

Website | Mobile | Chatbot | Social Channels

Digital Experience Insights

Measure Customers' Subconscious Experience on various Digital Channels

Path to Purchase Insights

Analyze your Customer’s Path to Purchase on Digital Channels

Path to Purchase Insights

Analyze your Customer’s Path to Purchase on Digital Channels

Product Interaction Insights

Understand how your audience is interacting with your product and measure communication efficacy

Digital EQ Benefits

Increased Online Sales and Conversions
Engagement Metrics to Optimize CX
Meaningful Digital Customer Experiences
Marketing Spend Optimization
Increased Online Sales and Conversions
Engagement Metrics to Optimize CX
Meaningful Digital Customer Experiences
Marketing Spend Optimization
0 %
INCREASE IN CONVERSION RATE
0 %
SAVING IN CUSTOMER ACQUISITION COST
0 %
INCREASE IN CSAT SCORE

How It works?

Define Stimulus

Create a campaign, setup suitable tests for your stimulus: be it website, mobile, chatbot or social media interface

Target Audience

Select a suitable target group from our native panel of 50Mil + respondents spanning across 110 countries

Capture Emotion

Measure emotions, attention, engagement and noticeability using Facial Coding and Eye Tracking

Insights & Actions

Quantify the measures of emotions, attention and engagement as insights; optimize digital touchpoints

Experience Affect Lab

Leverage emotion AI to deliver superlative digital experiences to your online customers. Optimize key touchpoints to increase online conversions.