A self-serve online consumer research platform for superior accuracy and scalability
Typical shopper research involves customers answering questions about their shopping experience without experiencing any shopping tasks. In-person CLT tests are expensive and not feasible in Covid times. Surveys and interviews just rely on stated responses and fail to capture subconscious preferences which influence 95% of the purchase decisions.
Affect Lab is solving these problems by launching the world's 1st “Interactive Virtual Shopper Research” on its Emotion AI platform. This will enable researchers to simulate a completely virtual and interactive shopping environment to test packaging, planograms, store layouts, and PoSM. Moreover, the Emotion AI tech will enable researchers to understand the subconscious triggers leading to purchase intent within days for prices lesser than in-person research.
How to Leverage Interactive Virtual Shopper Research
2D/3D Pack Testing
Pick the most noticeable and persuasive package designs
Standalone test of package elements
On shelf noticeability test of package
A/B testing of package design variants
Comparison with competitor packages
Planogram/Shelf Testing
Pick the best shelf positions to increase pack noticeability
A/B testing of shelf placements
A/B testing of planogram variants
Comparison with competitor products
Measurement of package pick-up rate
360 Retail Walkthrough
Pick the best store layout to increase in-store CSAT
A/B testing of store layout configurations
Identifying high and low engagement lanes
Measurement of overall in-store experience
Standalone and in-store tests of PoSM
Interactive Retail Testing
Pick the best retail experiences to lift purchase intent
Drag and Drop feature to create shelf/planograms
Customizable shelf features like height and width
“Add to Cart” provision for each product under test
Measurement of purchase intent in real-time
How to Use Interactive Virtual Shopper Research
Upload
2D/3D Packages, 2D Planograms, Videos/Links of 360 Store Walkthrough
Create
Virtual and Interactive planograms from scratch with necessary customizations
Test
Packaging, Planogram, Store Layouts and PoSM with an online panel of 50mn+ respondents
Survey
25+ question types, and survey templates and libraries for screening, pre and post survey
Insights
Actionable insights on purchase intent, noticeability, path to purchase and emotions
Benefits of Interactive Virtual Shopper Research
Scalability
4X reduction in TAT for delivery of shopper insights
Accuracy
Behavioral and Emotion insights that go beyond stated responses
Online Panel
Access to online respondent panel of 50mn+ across 110 countries
Benchmarking
Benchmark data of thousands of tested experiences available
Multi Channel
Ability to perform shopper tests using phone/tablet/laptop